Thint Sense
An experience intelligence platform that maintains experience understanding across time, teams, and systems.
THINT Sense enables organizations to continuously understand customer and user experience across digital, physical, and service journeys.
It exists to ensure that experience insight produced through research, diagnostics, and operational learning does not fragment or disappear as organizations evolve.
Why continuity is required
Organizations invest significant effort in understanding experience through research, audits, journey studies, and operational reviews.
Over time, these insights are diluted. Teams change, priorities shift, systems evolve, and the original context that informed decisions is lost. As a result, organizations revisit the same experience problems without access to prior learning.
THINT Sense exists to preserve experience understanding as a working asset, not a one time output.
What THINT Sense does
Unifies experience signals
Brings together experience related inputs that typically live across disconnected teams, tools, and systems.
Maintains experience context over time
Preserves the reasoning, observations, and patterns behind experience insights as organizations scale or restructure.
Surfaces recurring experience patterns
Makes repetition, delay, uncertainty, friction, and breakdown visible across journeys and locations.
Supports informed decision making
Provides a shared experience reference that leadership and teams can rely on between and beyond research engagements.
Experience signals
THINT Sense ingests multiple categories of experience signals, treating them as continuous system inputs rather than isolated data points.
Designed to work with consulting, not replace it
THINT Sense is not a standalone analytics tool and does not replace experience research, professional judgment, or decision making.
It extends the impact of THINT’s consulting work by sustaining visibility into experience patterns and maintaining continuity between engagements.
THINT Sense strengthens human insight
rather than automating decisions.
Where THINT Sense fits
THINT Sense supports shared experience understanding across leadership, experience, service, and operational teams.
It provides a common reference for experience quality without forcing ownership into a single function or department, enabling alignment without centralization.
What it enables over time
As experience signals accumulate, THINT Sense helps organizations retain learning, recognize patterns earlier, and reduce repeated diagnosis of the same issues.
The outcome is not faster action, but more consistent, context aware decision making over time.
Explore how THINT Sense fits your organization
THINT Sense is introduced through conversation and context, not through generic demonstrations.