About THINT
THINT is an experience research and intelligence firm.
We work at the intersection of customer experience, user experience, service systems, and operational reality.
How THINT operates
THINT operates through a combination of experience research, advisory work, and experience intelligence.
Consulting engagements and product capabilities are developed together, allowing insight, learning, and decision support to extend beyond individual studies.
What defines the firm
THINT is defined by how it approaches experience problems rather than by a single discipline.
The firm brings together research depth, system-level thinking, and intelligence capabilities to support clarity in complex environments.
How THINT is used
Organizations work with THINT to understand experience challenges that sit across products, services, and operations, and to maintain visibility as those systems evolve.